第一章 单元测试
1、单选题：
Which is not belong to tactical management?
选项：
A:profit
B:production
C:control
D:reducing cost
答案: 【control】
2、单选题：
Which is not the guidelines to optimum number of milestones and degree of formality?
选项：
A:Diversity
B:Linkages
C:Criticality
D:Control
答案: 【Control】
3、单选题：
Which is belong to ‘What gets measured, get done’?
选项：
A:Decision making
B:Planning
C:Control
D:Mission statement
答案: 【Mission statement】
4、判断题：
An organisation should compare its sales from a product or service in a specified market to the sales earned by the entity with the largest market share, not the total sales in the market as a whole.
选项：
A:对
B:错
答案: 【对】
5、判断题：
Benchmarking is more useful for innovating rather than helping firms 'catch up'.
选项：
A:错
B:对
答案: 【错】
第二章 单元测试
1、单选题：
Which is not the element of mission?
选项：
A:Purpose
B:Strategy
C:Control
D:Values and Culture
答案: 【Control】
2、单选题：
Which is not the type of corporate objectives?
选项：
A:environmental
B:Public sector
C:Commercial
D:General
答案: 【environmental】
3、单选题：
What are the ‘measures’ of whether or not those CSFs are being achieved?
选项：
A:Objectives
B:CSFs
C:KPIs
D:mission
答案: 【KPIs】
4、单选题：
What indicates responsiveness of the business operating system as a whole?
选项：
A:Flexibility
B:Customer satisfaction
C:Productivity
D:Quality
答案: 【Flexibility】
5、判断题：
A vision is oriented towards the future, to give a sense of direction to the organisation.
选项：
A:错
B:对
答案: 【对】
